{"id":33568,"date":"2025-01-24T18:12:41","date_gmt":"2025-01-24T17:12:41","guid":{"rendered":"https:\/\/fos.consulting\/?page_id=33568"},"modified":"2025-01-28T11:48:52","modified_gmt":"2025-01-28T10:48:52","slug":"mantenimientos","status":"publish","type":"page","link":"https:\/\/fos.consulting\/pt\/mantenimientos\/","title":{"rendered":"Mantenimientos"},"content":{"rendered":"<div id=\"fws_69de45b4e615f\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_69de45b4e7074\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-6 wpb_column column_container vc_column_container col child_column padding-2-percent inherit_tablet inherit_phone\"   data-padding-pos=\"right\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h2>Manuten\u00e7\u00e3o do ouro<\/h2>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Concebido para as empresas que necessitam de um elevado n\u00edvel de <strong>cobertura completa<\/strong> e um <strong>elevado grau de apoio<\/strong>Obter\u00e1 as funcionalidades mais avan\u00e7adas do plano Diamond, sem atingir as funcionalidades mais avan\u00e7adas do plano Diamond, mas garantindo um suporte completo e fi\u00e1vel com tempos de resposta \u00f3ptimos. Com o plano Gold, obter\u00e1 <strong>manuten\u00e7\u00e3o preventiva<\/strong>, <strong>assist\u00eancia priorit\u00e1ria<\/strong> y <strong>actualiza\u00e7\u00f5es essenciais<\/strong>todos concentrados em manter os seus sistemas em excelente forma e a sua empresa em funcionamento.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h4><strong>Assist\u00eancia<\/strong><\/h4>\n<ul>\n<li><strong>Centro de atendimento <\/strong>de segunda a domingo, das 09:00 \u00e0s 22:00<\/li>\n<li><strong>Aten\u00e7\u00e3o via WhatsApp, Telegram e Email<\/strong>integrado no nosso centro de apoio<\/li>\n<li><strong>Servi\u00e7o de ajuda<\/strong> com relat\u00f3rios SLA (Service Level Agreement), que proporcionam transpar\u00eancia e medi\u00e7\u00e3o cont\u00ednua dos nossos tempos de resposta.<\/li>\n<\/ul>\n<h4><strong>Actualiza\u00e7\u00f5es<\/strong><\/h4>\n<ul>\n<li><strong>Actualiza\u00e7\u00f5es<\/strong> para manter os seus sistemas actualizados.<\/li>\n<\/ul>\n<h4><strong>Gest\u00e3o de bases de dados<\/strong><\/h4>\n<ul>\n<li><strong>Consultoria de dados mestre<\/strong>Orientamo-lo e damos-lhe forma\u00e7\u00e3o para manter a sua base de dados.<\/li>\n<li><strong>Alinhamento de dados<\/strong> e altera\u00e7\u00f5es maci\u00e7as de produtos para grandes cat\u00e1logos ou modifica\u00e7\u00f5es no Excel.<\/li>\n<\/ul>\n<h4><strong>Hardware<\/strong><\/h4>\n<ul>\n<li><strong>Suporte perif\u00e9rico<\/strong> (Glory, dataphones, etc.), abrangendo n\u00e3o s\u00f3 o sistema principal mas tamb\u00e9m os dispositivos auxiliares.<\/li>\n<\/ul>\n<h4><strong>Manuten\u00e7\u00e3o proactiva<\/strong><\/h4>\n<ul>\n<li><strong>C\u00f3pias de seguran\u00e7a di\u00e1rias <\/strong>da base de dados com o Team Viewer Backup.<\/li>\n<\/ul>\n<h4><strong>Forma\u00e7\u00e3o<\/strong><\/h4>\n<ul>\n<li>Acesso ao nosso <strong>centro de ajuda<\/strong>com recursos actualizados.<\/li>\n<li><strong>Plano de forma\u00e7\u00e3o cont\u00ednua<\/strong> com convites em linha para novas funcionalidades.<\/li>\n<\/ul>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-6 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h2>Manuten\u00e7\u00e3o de diamantes<\/h2>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>\u00c9 o nosso servi\u00e7o de <strong>categoria superior <\/strong>para os melhores restaurantes e os mais <strong>completo<\/strong> para aqueles que exigem <strong>excel\u00eancia<\/strong>, <strong>velocidade<\/strong> y <strong>cobertura total<\/strong> em todas as \u00e1reas cr\u00edticas da sua atividade. Este plano foi concebido para fornecer uma <strong>praticamente sem interrup\u00e7\u00f5es<\/strong>com destaque para <strong>pr\u00f3-ativo<\/strong> y <strong>multidisciplinar<\/strong>assegurando que o seu sistema Agora e os seus componentes funcionam de forma est\u00e1vel e com um desempenho \u00f3timo.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h4><strong>Assist\u00eancia<\/strong><\/h4>\n<ul>\n<li><strong>Assist\u00eancia telef\u00f3nica priorit\u00e1ria<\/strong> De segunda a domingo, das 09:00 \u00e0s 04:00 (quase 24 horas)<\/li>\n<li><strong>Aten\u00e7\u00e3o via WhatsApp, Telegram e Email<\/strong>integrado no nosso centro de apoio<\/li>\n<li><strong>Servi\u00e7o de ajuda<\/strong> com relat\u00f3rios SLA (Service Level Agreement), que proporcionam transpar\u00eancia e medi\u00e7\u00e3o cont\u00ednua dos nossos tempos de resposta.<\/li>\n<\/ul>\n<h4><strong>Actualiza\u00e7\u00f5es<\/strong><\/h4>\n<ul>\n<li><strong>Actualiza\u00e7\u00f5es<\/strong> para manter os seus sistemas actualizados.<\/li>\n<li><strong>Plano de atualiza\u00e7\u00e3o abrangente<\/strong> que engloba os sistemas operativos, o firmware dos dispositivos e outros componentes cr\u00edticos.<\/li>\n<li><strong>Processo completo<\/strong> identifica\u00e7\u00e3o, avalia\u00e7\u00e3o do impacto, teste, implementa\u00e7\u00e3o e verifica\u00e7\u00e3o de cada atualiza\u00e7\u00e3o, garantindo a estabilidade do sistema.<\/li>\n<\/ul>\n<h4><strong>Gest\u00e3o de bases de dados<\/strong><\/h4>\n<ul>\n<li><strong>Manuten\u00e7\u00e3o de dados mestre<\/strong>garantir a sua integridade e coer\u00eancia.<\/li>\n<li><strong>Alinhamento de dados<\/strong> e altera\u00e7\u00f5es maci\u00e7as de produtos para grandes cat\u00e1logos ou modifica\u00e7\u00f5es.<\/li>\n<li><strong>Altera\u00e7\u00f5es a pedido<\/strong>com a flexibilidade necess\u00e1ria para se adaptar \u00e0s necessidades espec\u00edficas da sua atividade.<\/li>\n<\/ul>\n<h4><strong>Hardware<\/strong><\/h4>\n<ul>\n<li><strong>Equipamento de substitui\u00e7\u00e3o no prazo de 24 horas \u00fateis<\/strong>Isto reduz ao m\u00ednimo o tempo de inatividade em caso de avaria.<\/li>\n<li><strong>Desloca\u00e7\u00e3o de um t\u00e9cnico<\/strong> para o local de instala\u00e7\u00e3o (Comunidade de Madrid), acelerando a resolu\u00e7\u00e3o de problemas cr\u00edticos.<\/li>\n<li><strong>Suporte perif\u00e9rico<\/strong> (Glory, dataphones, etc.), abrangendo n\u00e3o s\u00f3 o sistema principal mas tamb\u00e9m os dispositivos auxiliares.<\/li>\n<\/ul>\n<h4><strong>Manuten\u00e7\u00e3o proactiva<\/strong><\/h4>\n<ul>\n<li><strong>Monitoriza\u00e7\u00e3o em tempo real<\/strong> dos dispositivos e servi\u00e7os principais das instala\u00e7\u00f5es (SQL Server, Agora Service, etc.).<\/li>\n<li><strong>Plano de emerg\u00eancia<\/strong> y <strong>recupera\u00e7\u00e3o de desastres<\/strong>com a garantia de que os seus dados e sistemas estar\u00e3o protegidos contra incidentes.<\/li>\n<li><strong>C\u00f3pias de seguran\u00e7a di\u00e1rias <\/strong>da base de dados com o Team Viewer Backup.<\/li>\n<\/ul>\n<h4><strong>Forma\u00e7\u00e3o<\/strong><\/h4>\n<ul>\n<li>Acesso ao nosso <strong>centro de ajuda<\/strong>com recursos actualizados.<\/li>\n<li><strong>Plano de forma\u00e7\u00e3o cont\u00ednua<\/strong> com convites em linha para novas funcionalidades.<\/li>\n<li><strong>Consultores especializados<\/strong> na gest\u00e3o de bases de dados, <strong>integra\u00e7\u00f5es de sistemas<\/strong> y <strong>digitaliza\u00e7\u00e3o dos processos<\/strong>.<\/li>\n<\/ul>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69de45b4e8e71\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"2%\"  class=\"wpb_row vc_row-fluid vc_row  top_margin_2pct\"  style=\"padding-top: calc(100vw * 0.02); padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark center\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t<div class=\"nectar-3d-transparent-button\"  style=\"\" data-size=\"jumbo\">\n\t\t  <a href=\"https:\/\/fos.consulting\/pt\/nivel-de-servicio-de-mantenimientos\/\" target=\"_blank\" role=\"button\" class=\"\"><span class=\"hidden-text\">Ver Acordos de N\u00edvel de Servi\u00e7o (SLAs)<\/span>\n\t\t\t<div class=\"inner-wrap\">\n\t\t\t\t<div class=\"front-3d\">\n\t\t\t\t\t<svg>\n\t\t\t\t\t\t<defs>\n\t\t\t\t\t\t\t<mask>\n\t\t\t\t\t\t\t\t<rect width=\"100%\" height=\"100%\" fill=\"#ffffff\"><\/rect>\n\t\t\t\t\t\t\t\t<text class=\"mask-text button-text\" fill=\"#000000\" text-anchor=\"middle\">Ver Acordos de N\u00edvel de Servi\u00e7o (SLAs)<\/text>\n\t\t\t\t\t\t\t<\/mask>\n\t\t\t\t\t\t<\/defs>\n\t\t\t\t\t\t<rect fill=\"#636363\" width=\"100%\" height=\"100%\" ><\/rect>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"back-3d\">\n\t\t\t\t\t<svg>\n\t\t\t\t\t\t<rect stroke=\"#636363\" stroke-width=\"10\" fill=\"transparent\" width=\"100%\" height=\"100%\"><\/rect>\n\t\t\t\t\t\t<text class=\"button-text\" fill=\"#636363\" text-anchor=\"middle\">Ver Acordos de N\u00edvel de Servi\u00e7o (SLAs)<\/text>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t<\/div>\n\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Mantenimiento Gold Dise\u00f1ado para aquellas empresas que necesitan un nivel de cobertura integral y un alto grado de respaldo, sin llegar a las prestaciones m\u00e1s...","protected":false},"author":159,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33568","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[],"jetpack_shortlink":"https:\/\/wp.me\/PfY7gm-8Jq","_links":{"self":[{"href":"https:\/\/fos.consulting\/pt\/wp-json\/wp\/v2\/pages\/33568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fos.consulting\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fos.consulting\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fos.consulting\/pt\/wp-json\/wp\/v2\/users\/159"}],"replies":[{"embeddable":true,"href":"https:\/\/fos.consulting\/pt\/wp-json\/wp\/v2\/comments?post=33568"}],"version-history":[{"count":78,"href":"https:\/\/fos.consulting\/pt\/wp-json\/wp\/v2\/pages\/33568\/revisions"}],"predecessor-version":[{"id":34028,"href":"https:\/\/fos.consulting\/pt\/wp-json\/wp\/v2\/pages\/33568\/revisions\/34028"}],"wp:attachment":[{"href":"https:\/\/fos.consulting\/pt\/wp-json\/wp\/v2\/media?parent=33568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}