In the hospitality industry, every detail counts in delivering an exceptional guest experience, and efficient management is key to achieving this. At FOSWe are committed to making this task easier, and that's why we want to tell you about this new and innovative integration between our point-of-sale system and our POS system. Agora POS and hotel management software LEAN. This technology partnership offers hotels a solution that streamlines daily operations, eliminating manual errors and improving the experience for both staff and guests.
LEAN is a 100% cloud-based hotel management system (PMS) designed to streamline the day-to-day operations of hotels. With weekly updates and support for multiple devices, LEAN allows you to manage multiple properties at once, automate tasks and create customised rules, significantly reducing the time your team spends on back-office operations. In fact, LEAN can help a hotel save up to 1,500 hours per year, thanks to its intuitive design and process automation.
Agora-LEAN Integration: simplifying management
The integration between Agora and LEAN takes hotel management to another level. With this union, hotels can manage room charges and other guest consumptions in real time, avoiding the errors that usually occur when they are done manually. In addition, all billing and consumption control operations are carried out from a centralised and fully automated platform.
These are some of the main functionalities offered by our integration:
- Real-time room charges: It is no longer necessary for staff to manage charges manually. Guests' consumption in restaurants, bars or other services are charged directly to the room from Ágora, automatically and with no margin for error.
- Fast and efficient search: The system allows the guest to be located by room number or key, ensuring that any additional consumption is charged correctly.
- Complete guest information: From Ágora, hotel employees can access important details such as the type of board, applicable discounts, companions, and check-in and check-out dates, which makes management more precise and personalised.
- Real-time billing: Charges and tips made by customers in the restaurant are automatically synchronised with the LEAN system, avoiding confusion and ensuring that every transaction is up to date.
- Credit control and pensions: The integration also makes it possible to control guests' credit limits and to easily manage pensions (full, half board), thus avoiding losses due to consumption that has not been correctly recorded.
Why should you implement this solution in your hotel?
The integration between Agora and LEAN not only optimises hotel operations, but also increases guest satisfaction and team performance. As hotels seek to adapt to new market demands and digitalisation, this solution allows them to manage consumption and billing more efficiently, eliminating unnecessary processes and improving the accuracy of each operation.
At FOS, we understand the needs of the hotel industry and have worked with LEAN to deliver a tool that not only simplifies day-to-day management, but also enables hotels to deliver a superior customer experience.
If your hotel is looking for a solution that streamlines operations and improves the guest experience, Agora's integration with LEAN is the answer. Contact us and find out how we can help you transform your hotel management.
