Technology for a chaos-free high season
Company dinners, end-of-year get-togethers and Christmas parties put the organisation of any restaurant to the test. The reservations The number of tables multiplies, tables are filled to capacity and coordination between the dining room, kitchen and management becomes critical.
From FOS Consulting we would like to share some of them with you key tips on how to prepare your reservations and make the most of these dates without losing efficiency or quality of service.
1. Centralises all the reservations
Avoids duplication and errors by registering all the reservations in a single digital system. A centralised manager makes it possible to visualise the occupancy of each service, allocate tables intelligently and avoid overbookings.
2. Automate confirmation and reminders
Reduce cancellations and no-shows with automated emails or messages that confirm the booking and remind the customer of the appointment. In addition, you can include links to modify or cancel without manual intervention.
3. Optimise table rotation
Planning the timing of each service allows you to increase turnover without compromising the experience. The digital tools of reservations connected to the POS help to forecast the average duration of lunches or dinners and adjust shifts according to demand.
4. Connect reservations and sales
The real value of digitisation is in the data. When the reservations is integrated with the POS, you can know the real consumption per booking, identify your most profitable customers and design personalised promotions to build customer loyalty.
5. Prepare the room and equipment
With the information of reservations centralised, your team will know how many people are waiting, which tables will be busy and what promotions to run. This reduces stress and improves the customer experience.
Agora POS + TheFork Manager integration: the next step
The integration between Agora POS y TheFork Managerthe software of reservations connected to Europe's largest community of diners, allows all these tips to be put into practice in an automated way.
With this connection you will be able to:
✅ Synchronise automatically the reservations TheFork with Agora POS, without manual data entry.
✅ Reducing waiting times and improve table rotation with integrated planning.
✅ Having a 360° vision business: reports on occupancy, sales and consumer habits.
✅ Improving the customer experienceThe system is designed to avoid errors and provide a seamless service.
✅ Reducing waiting times and improve table rotation with integrated planning.
✅ Having a 360° vision business: reports on occupancy, sales and consumer habits.
✅ Improving the customer experienceThe system is designed to avoid errors and provide a seamless service.
This is how integration works
1️⃣ The customer books through TheFork.
2️⃣ The booking automatically arrives at Ágora POS when it is marked as "seated".
3️⃣ The equipment manages the table from the POS, with all the information synchronised.
4️⃣ When closing the table, Agora sends the complete ticket to TheFork Managerwith details of consumption, prices and loyalty programmes.
2️⃣ The booking automatically arrives at Ágora POS when it is marked as "seated".
3️⃣ The equipment manages the table from the POS, with all the information synchronised.
4️⃣ When closing the table, Agora sends the complete ticket to TheFork Managerwith details of consumption, prices and loyalty programmes.
Digitalisation is not just a trend: it is a key tool for the high season to be experienced with control, data and efficiency.
If you want to prepare your restaurant for company dinners and parties, the integration between Agora POS and TheFork Manager is the ideal starting point.
