Home Burgers is a restaurant chain born in 2015, founded by four friends passionate about burgers who decided to revolutionise the concept of "Fast Casual" in Colombia. With locations in Bogotá and Medellín, Home Burgers has expanded rapidly and in 2024 took a key step in its internationalisation with the opening of its first location in Madrid, Spain.
With FOS we were focused from the beginning on making sure their landing went smoothly and making sure we maintained the quality parameters they required in order not to lose their essence and ensured a smooth and efficient operation from day one.
A key part of the success of their Fast Casual concept is maintaining a constant flow of orders without errors. They needed a way to integrate orders directly into the kitchen so that the team could work efficiently. Thanks to the integration of the POS with the kitchen monitor enables seamless communication between order taking and preparation, reducing waiting times and minimising order errors.
Camilo Pelaez-Gomez, CEO of Home Burgers told us in detail about his experience and we share it with you in this interview:
We also discuss the importance of data management here. https://www.linkedin.com/posts/alejandrocampssanchez_sabemos-que-hay-una-peque%C3%B1a-l%C3%ADnea-entre-perder-activity-7249692086189387776-T_E1?utm_source=share&utm_medium=member_desktop
And finally we explore a topic that has revolutionised the daily operations of many restaurants: systems integration.
It's a done deal! Consumers enjoy fast and accurate service thanks to the technology implemented, which enhances the overall experience and reinforces Home Burgers' promise to deliver quality burgers in a Fast Casual environment.
The opening of their first store in Madrid was a resounding success thanks to an impeccable customer experience, keeping their spirit and promise of value intact, thank you for trusting us!
